Refund Policy

Because we provide digital services that begin processing immediately after you start a job:

No refunds are provided once processing has started or the service has been delivered.

Refunds may be provided only in these cases:

• Duplicate charge for the same token purchase or subscription
• Technical failure where the service was not delivered or outputs were not generated

How to request a refund

Email founder@deepintellect-ai.com with:

• Your account email
• Payment reference
• A brief description of the issue

If approved, we provide a token credit reversal by adding tokens back to your account. Monetary refunds are not provided for used, partially used, or purchased token bundles/subscriptions.

Governing law

This refund policy is governed by the laws of India.

Refund processing time

Approved refunds are processed as token credits within 24–48 hours of approval.